Found mold after a leak? Talk through what to do next.
If a patch showed up after a leak or a humid week, find the moisture first. Then talk through what to clean with one or more mold companies that serve your area. Asking is free.
The time limits and cleanup steps we quote link to the EPA or CDC page they came from.
A short form
Your name, phone, email, state, and city. We never ask for a policy number or a photo of the room.
You decide what's next
Asking for a call does not hire anyone. After you talk, whether to hire any of them is up to you.
Start here if any of this is happening
A musty room after a leak is a moisture problem first. These are the moments a call with a mold pro is meant for.
You can see a patch on tile, grout, or drywall
The EPA says to clean mold promptly and fix the water problem. If you clean the patch and leave the leak, the growth usually comes back.
The house stayed wet longer than two days
The EPA says wet materials dried within 24 to 48 hours usually do not grow mold. After that window, hidden growth becomes more likely.
The water came from outside or from a drain
Flood water and sewage are treated as contaminated. The CDC says to throw away porous items that stayed wet with flood water and cannot be cleaned.
You would rather talk to a person than guess
On a call, you can ask what they would measure, what they would remove, and what they need from your insurer.
What you can clean, what an inspector does, and what a remediator does
Those three jobs get mixed up on a musty morning. They are separate, and none of them decides an insurance claim.
What you can clean
What it is
The EPA says a moldy area under about 10 square feet, roughly a 3 foot by 3 foot patch, is work many people can clean themselves once the leak is fixed.
What it costs to start
The agency pages we cite do not charge you to follow them. Soap, water, and a fan are whatever you already own.
Worth knowing
Keep indoor humidity below 60 percent, and ideally between 30 and 50 percent, once the room is dry.
Your name, phone, email, state, and city. It goes to one or more mold inspection or remediation companies that serve your area, not to your city or your insurer.
2
A company may call you
Expect a few questions: which room, when it got wet, and whether the water looks like a clean supply leak or sewage.
3
You choose
If a company's plan sounds right, you can hire it. You can tell any of them no.
Where the moisture actually sits
What you see on the paint is only the face of the wall. Moisture also sits in the paper, the cavity, and the bottom of the drywall.
Paint and paper
The face you can see. A small patch here is the EPA's 10 square foot cleanup, if the water source is already fixed.
Wet drywall
Paper-faced drywall wicks water up the wall. Sewage or flood water on drywall is a reason the CDC gives to remove it.
Cavity moisture
The space between the drywall and the next layer. A pin meter reads this before anyone opens a large hole.
Baseboard
The trim hides the gap where water meets the wall. Crews often pull it so the bottom of the drywall can dry.
Floor and subfloor
Carpet pad and the subfloor hold water. The CDC lists carpeting and padding among the items to throw away if they cannot be cleaned and dried quickly.
Have these nearby when the pro calls
You do not need any of this to ask for a call. Having it close makes the first conversation more useful.
Which room you first noticed, and about when it got wet
Whether the water looks like a clean supply leak, washer water, or sewage
Whether you already fixed the leak or it is still running
Your insurer's name, if you have already opened a claim
No. We are an independent guide. Any company that calls you is a private inspector or remediator, and it is not a health department.
Does it cost anything to ask for a call?
No. Sending the form does not hire anyone. If you decide to hire a company, its fees are between you and that company, so ask about them on the call.
Can a company promise the house will be mold free by a certain day?
No one on this site can promise that. Drying time depends on how much moisture is left, what got wet, and whether the leak is still running.
What happens after I send the form?
Mold Wise Home and one or more mold inspection or remediation companies that serve your area may call and text you at the number you entered, as the consent box explains. You can tell them to stop at any time.
Do you need my insurance policy number?
No. The form never asks for it, and you should not type it into any field on this site.
Read before you call
A full first-step guide, short answers, and a checklist for choosing a company. Each one is sourced to an agency or a public record and dated.